Foreign Ministry’s consular affairs division launches call center services to make appointments

With a view to streamlining the procedure at the Consular Affairs Division and assisting the general public visiting the division daily, the Foreign Ministry in collaboration with the Government Information Centre (1919 Call Centre) has introduced an appointment reservation system for the general public who wish to authenticate certificates/documents through the electronic Document Attestation System (eDAS) in addition to the prevailing practice of walk-ins.

 

While the current practice of receiving walk-in customers and online appointment system will be available, the public is also encouraged to visit the Regional Consular Offices in Jaffna, Matara, Kandy, Trincomalee and Kurunegala to obtain Consular Services excluding the authentication of GCE Ordinary and Advanced Level Examination Certificates.